Privacy Policy for Ceylon TourGuide Drivers

Effective Date: 30th October 2024

At Ceylon TourGuide Drivers, we are committed to protecting the privacy and security of our clients’ personal data. This privacy policy explains how we collect, use, and protect information about our customers and website visitors.

Information We Collect

We may collect the following types of personal data:

Personal Identification Information: Name, phone number, email address, postal address

Travel and Booking Information: Details related to your trip, such as pickup/drop-off points, dates, and preferences

Device and Usage Information: IP address, browser type, pages visited, and other usage details when you visit our website

How We Use Your Information

We use your personal data to:

Provide and improve our services, including vehicle and driver arrangements

Confirm bookings, communicate trip details, and respond to inquiries

Personalize your experience based on preferences and travel needs

Comply with legal obligations, resolve disputes, and enforce our terms

Data Sharing and Disclosure

We do not sell or share personal information with third parties except:

With our partners and service providers, who help us operate our business

As required by law, to comply with legal processes, protect our rights, and ensure customer safety

With your consent, when we explicitly inform you of potential data sharing

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. You may control these settings in your browser; however, disabling cookies may affect website functionality.

Your Rights

Depending on your location, you may have certain rights over your data, such as the right to access, correct, or delete your personal information. To exercise these rights, please contact us at ceylontourguidedrivers@gmail.com.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.